Privacy Policy

This privacy policy governs your use of the software application Pratisaad(ASK) (“Application”) for mobile devices that was created by Unique Guard India Pvt. Ltd, .The Application enable citizens to report crime in faster and easier way to Police department, aiding in improving Police response through accurate information about the victim and its location.

 What information does the Application obtain and how is it used?

User Provided Information 

The Application obtains the information you provide when you download and register the Application. Registration with us is mandatory. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) information you provide us when you contact us for help; and (c) information you enter into our system when using the Application, such as contact information and other details. This information will be considered true in sense as provided by the user and Unique Guard India Private Ltd will hold no responsibility in case of any issues arising out of conflict, legal or social.

We may also use the information you provided us to contact your from time to time to provide you with important information, required notices and marketing promotions.

Authority:

By using this application you give us the right to provide your information to any matters when required by law irrespective of your position/designation. You are bound to but not mandatory to respond to the event as and when necessary, any misuse of the said application (if found guilty) will be considered as offense and legal actions will be taken against the user by law which shall not restrict to position/designation of certain authority.

Automatically Collected Information 

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. 

Does the Application collect precise real time location information of the device?

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map when you are in emergency. We will not share your current location with other users or partners.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application when not needed .

Do third parties see and/or have access to information obtained by the Application?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;

when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

if Unique Guard India Private Ltd. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at (Your email id) and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Permissions

  1. Personal Information

In general, we may collect and store any personal information you enter in our application or provide to us in some other manner. Personal information is data that identifies you, or that can be combined with other information to identify or contact you, and includes (but is not limited to) your name, business or personal email address, job title, organization, organization’s physical address, direct telephone number, photograph, and biographical details. You are not obligated to provide us with any personal information, although you may need to provide some information to submit a question or engage in other activities on our Site. We strive to limit the type of personal information that we collect to information that helps us accomplish our goal of providing first-class services.

  1. Camera

We collect the content and other information you provide when you use our Services, including when you sign up for an account, create and message or communicate with others. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

We also collect content and information that other people provide when they use our Services, including information about you, such as when they share a photo of you, send a message to you, or upload, sync or import your contact information.

  1. Device Location

We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the device information we collect: 

  • Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.

  • Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.

  • Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.



  1. Mobile Number

We collect information of your mobile operator or ISP, mobile phone number when you send us a message. If Internet Data pack is not activated/ available on your device, you will incur your nominal messaging charges.

  1. Internet Data

You will have to activate the Internet data at your own cost. You will incur the browsing charges, download charges as per your Data plan which you will have to incur at your own cost. The Company does hold itself liable to pay any charges incurred by you while using the APP.

  1. Audio

You will have to allow access the device's audio input to get audio suggestions while using the mobile app functionality's through shortcut's, such as the user can use the app functionality by tapping the shortcut from notification bar.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place at server side.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email or phone
Email: uniqueguardindia@gmail.com
Phone: +91 20 6060 4999